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Recent content by ChryslerCares

  1. Lifetime Maximum Care?

    5th. Generation Chrysler Minivans: 2008-2019
    Hello Netpappy, Thank you for tagging us hopefully we can provide more clarity into this concern. Dealers have the ability to perform testing to help determine if the damage is contributed by outside forces or normal wear. Your dealer would be in the best position to give insight on the testing...
  2. Engine light on/Blank error code

    5th. Generation Chrysler Minivans: 2008-2019
    Hi nicepelos1, I certainly understand why this would be concerning! I know that you are reaching out to fellow forum members on this, however, if you end up working with your dealer, our team would be more than happy to provide you with an additional layer of support for that process. Mark...
  3. Replace and upgrade backup/rear view camera

    5th. Generation Chrysler Minivans: 2008-2019
    Hi Juicem2, We do recommend following up with your servicing dealer as they will be in the best position to advise further on available options for your back up camera. Alex Chrysler Cares
  4. GPS keeps losing location

    5th. Generation Chrysler Minivans: 2008-2019
    Hi, it sounds like your Uconnect system needs to be updated. The files for software level 18.45.01 are currently available on driveUconnect.com. I would recommend checking if this update is available for your vehicle. If so, you will be able to download the software to a USB and update your...
  5. Lost a fobik - how many keys can I have - 13 GC

    5th. Generation Chrysler Minivans: 2008-2019
    Hi captmidnight, We're very sorry to hear of your fobik concerns. If you are unable to receive more feedback from here, we do recommend alerting your nearest servicing dealer of this as they will be in the best position to assist further! Alex Chrysler Cares
  6. Door lock problems

    5th. Generation Chrysler Minivans: 2008-2019
    Hi R Jenkins, We sincerely regret to hear of your concerns. If you are unable to receive more feedback from here, we do recommend scheduling an appointment at your nearest servicing dealer. If you can confirm an appointment, we would be glad to escalate a case to our internal handling team for...
  7. Transmission slipping after few second driving from cold and back to normal few seconds later.

    5th. Generation Chrysler Minivans: 2008-2019
    Hello Grand c 2009, We regret to hear of your concerns persisting. If you continue to experience your concerns and are unable to receive more feedback from here, we do recommend contacting Customer Care at 800-465-2001 or alerting your dealer of this concern. If you can confirm an appointment...
  8. 6 speed tranny

    5th. Generation Chrysler Minivans: 2008-2019
    Hello 04Quadcab, If you decide to get this addressed by your local dealer and need additional assistance please reach out to us privately. We'd be happy to help. Laura ChryslerCares
  9. Door Locks

    4th. Generation Chrysler Minivans: 2001-2007
    Hello Epaige, We suggest having your dealer inspect this concern if you have not done so already. Please let us know via private message if you decide to have your dealer look into this. Laura ChryslerCares
  10. Whining noise. Need help!

    5th. Generation Chrysler Minivans: 2008-2019
    Hi JP_T&C, We sorry to hear of this happening! If you are unable to receive any more feedback from here, we do recommend contacting your servicing dealer as they will be in the best position to diagnose your concerns. If you can confirm an appointment, please feel free to send us a private...
  11. Disable alarm

    5th. Generation Chrysler Minivans: 2008-2019
    pmccloud, Thanks for providing this. We do recommend reaching out to your servicing dealer to have this diagnosed. We have found STAR case number S1208000447 that shows similar symptoms to the one's you've expressed here. If you reach out, please feel free to mention this number. Alex...
  12. Disable alarm

    5th. Generation Chrysler Minivans: 2008-2019
    Hi pmccloud, We're sorry to hear of this happening. What is the model and year of your vehicle? Please feel free to follow up with us in a private message if you'd like to discuss this further. Alex Chrysler Cares
  13. Alarm dilemma

    5th. Generation Chrysler Minivans: 2008-2019
    Hi WAJA, We're very sorry to hear of your alarm concerns. Have you had the chance to alert your servicing dealer of this occurrence? If you are able to confirm an appointment at your dealer, please feel free to send us a private message for further assistance. Alex Chrysler Cares
  14. ‘10 Power sliding door stopped

    5th. Generation Chrysler Minivans: 2008-2019
    Hi ChryslerMiniVanGuy50, We're regret to hear of your concerns regarding your door concerns. Since we are not mechanically trained on our end, we do recommend following up with your local FCA servicing dealer as they would be in the best position to find the cause of your concerns. If you are...
  15. Front driver headrest went off!

    5th. Generation Chrysler Minivans: 2008-2019
    Hi caravan84, We're very sorry to hear you are still waiting for this part to come in. If you'd like us to escalate a case for part escalation assistance, please feel free to send us a private message. Alex Chrysler Cares
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