Still looking if anyone has any info and can help with this problem. Thanks.Hey guys,
My satellite radio displaces the phrase "Module Failure" whenever I activate the radio. Ha anyone ever had this happen and know what the problem could be and how to repair it. It just happened suddenly. Thanks so much for any help.
It works in all ways except the satellite radio stations won't appear on the screen (the Module Failure message covers that area), and no sound from the stations will play, as no stations appear on the screen. I can go to manual station selection and enter a station number, but it won't go to the station. The AM, FM, SATV all work perfectly. Does that still point to the radio hard drive as the possible problem?Hi, well, can it play any music at all? Or is it just the satellite radio that doesn't work? Does the display touch screen work? Can you do anything or is it a permanent "module failure" message?
-These radios have a hard drive where all the system information is stored, including the codes for all the functions, if the hard drive fails, well, you either replace the hard drive from a donor vehicle or get a new radio.
-You can try disconnecting the battery and touch positive and negative battery wires together, this resets all stored and active codes and resets all the systems in the electrical system. I would try this first, if the message comes back, you might be out of luck on this one.
Well if everything else works then no, means the hard drive is alright. I have not experienced this issue before, or seen it, but start off with the battery tip I gave at the start. If it continues, pull the radio out and double check the connectors on the back, there are also 2 connectors for the antenna by the front HVAC, swing open the lower glove box, push the tabs in and open it farther. Then if you shine a light to the right side you will see 2 white connectors with a red piece on them, check that those are securely clipped together.It works in all ways except the satellite radio stations won't appear on the screen (the Module Failure message covers that area), and no sound from the stations will play, as no stations appear on the screen. I can go to manual station selection and enter a station number, but it won't go to the station. The AM, FM, SATV all work perfectly. Does that still point to the radio hard drive as the possible problem?
Maybe I am missing something? My van had 2 connectors by the HVAC, one was used (for am/fm) and the other was exactly the same and taped up to the main harness, which I assume was for SAT radio.I finally got a chance to look for the connectors near the front HVAC and couldn't find any. I looked online for sirius satellite cable kit/wiring and found the photo attached. There only appears to be one connector to the radio, and the next connector isn't until you are about a foot away from the antenna at the back of the van above the headliner. Am I missing something?
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Nope, bought brand new in 09, owned it since, no work ever done on it (except me, when I add factory high end features).Weird. Maybe the GC is wired different, but I wouldn't think so. Did someone own the van before you and may have re-cabled it at some point? The AM/FM antenna cable in our T&C is a thick black coax cable with a white and red connector (at the back of the radio). The satellite antenna cable is thin black and has a yellow and red connector (at the back of the radio and at the connector near the rear antenna). With you having 2 white and red cables showing, maybe that's just the AM/FM, on yours, and the satellite antenna cable is routed somewhere hidden nearby? And seeing the install kit really kinda brought it home that the only connector is in the rear near the antenna. So I'm guessing that it's either the radio or perhaps the antenna module itself but I don't know how to test either one. I fear the dealer may be the only place that might have an answer to what the problem could be exactly. They are very expensive for just diagnostic time with no guarantees they might even find the problem! Or find it in a reasonable amount of time. That's just sooo open ended with no potential answer.
Best choice is most likely to get a new aftermarket radio, or a used one online if you're really after SAT radio.Well finally got it to the dealer and they said it was an SDAR antenna module. Internal to the radio. And a new one (if they could even get one) would be about $1300! Radios are so pricey. Don't know what I might do yet exactly.