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Discussion Starter · #1 ·
Hi!

I just bought a used 2009 T&C. I noticed the rear hatch would get caught when I would press the open button. It clicks like it's unlocking but doesn't open, then clicks back closed. I can still open the rear hatch manually. And the button to close still works. Any ideas why the latch will not open/release so the door can open?
 

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Welcome to the forum.

Make sure the gate is unlocked, then try again. Sometimes it fails to unlock first.
 

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Also, make sure the black scuff plate attached to your rear bumper is not warped. Mine is and the only way to open the rear door is to push down on the plate with your foot.
 

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Discussion Starter · #4 ·
I tried both of these and neither was the issue. It just clicks like it's unlocking, pops out maybe a half inch, then shuts back and clicks close. I'll try to post a video later.
 
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