The Chrysler Minivan Fan Club Forums banner

1 - 2 of 2 Posts

·
Registered
Joined
·
15 Posts
Discussion Starter #1
As was posted for the 2008s in another thread http://forum.chryslerminivan.net/showthread.php/17862-Chrysler-dodge-front-brake-limited-warranty-extension-for-2008-minivans, they are also extending the warranty on the front brakes for the 2009 GC and TC vans. See attached the note I received earlier this week

OCR'd text is below....
_______________________________________________________________________

Chrysler Group LlC

FRONT BRAKE LIMITED WARRANTY EXTENSION FOR 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN AND COUNTRY VEHICLES

Dear _________:
The Basic Limited Warranty applicable to your vehicle covers the cost of parts and labor necessary to repair braking components that fail due to a defect in materials, workmanship or factory preparation within the 12 months period following your vehicle's in service date or until there are 12,000 miles on the odometer, whichever conies first. Chrysler is offering an extension to the terms of your
Basic Limited Warranty for the purpose of enhancing your overall experience as a Chrysler customer.

The problem is...

The front brakes on your vehicle (VIN: ______________ ) may need pads and rotors
replaced earlier than expected. The brake performance is not affected in any way by
this issue.

What your dealer will do...
Should the front brake components on your vehicle need to be replaced due to a
defect in materials, workmanship or factory preparation after the expiration of 12
months or 12,000 miles but before 24 months or 24,000 miles on the odometer,
whichever comes first, Chrysler will pay for the cost of parts and labor necessary to
replace them less a $50 deductible.

Furthermore should the front brake components on your vehicle need to be replaced
due to a defect in materials, workmanship or factory preparation after the expiration
of 24 months or 24,000 miles on the odometer but before 36 months or 36,000 miles
on the. odometer, whichever comes first, Chrysler will pay for the cost of parts and
labor necessary to replace them less a $100 deductible.

What you must do...

Simply contact your dealer to schedule a service appointment, if you feel that your
front brakes are in need of replacement. Remember to bring this letter with you to your
dealer. Please make sure to store this letter with your vehicle's other warranty information
for future reference.

If you need help...
If you have questions or concerns which your dealer is unable to resolve, please contact
1-800 Chrysler (247-9753) or 1-800-4-A-I?odge (2-36343)

If you have already experienced Hils condition and have paid to have it repaired, please send your original receipts and/or other adequate proof ofpayment to the following address for reimbursement less the applicable deductible: ..

Chrysler Customer Assistance
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Attention: Reimbursement

Chrysler places great value on your loyalty andsatisfaction with YO\lr vehicle, and as such we apologize in the event that this issue may have caused you any inconvenience.
Thank you again for your loyalty,

Chrysler Group LLC

0072480/#43823 X24
 

Attachments

·
Registered
Joined
·
1,072 Posts
Hmmmm, Let's hope they do this on 2010's next!
 
1 - 2 of 2 Posts
Top