[Koooop]

There is rust on the outside of the front of my hood. Two good size spots.

I called the dealership, they seem to think it’s covered.

Damn.

 

[Koooop]

I went to the dealership today, the guy was shocked at the rust. He was pretty sure it was covered.

 

[ChryslerCares]

I went to the dealership today, the guy was shocked at the rust. He was pretty sure it was covered.

Hi Koooop,

While I regret to hear of your rust concern, I'm glad to see that you are already working with your dealer for this. If you are in need of any additional assistance as you work with your dealer, please do not hesitate to send us a private message. We'd be happy to help.

Mark
Chrysler Social Care Specialist

 

[Koooop]

Hi Koooop,

While I regret to hear of your rust concern, I'm glad to see that you are already working with your dealer for this. If you are in need of any additional assistance as you work with your dealer, please do not hesitate to send us a private message. We'd be happy to help.

Mark
Chrysler Social Care Specialist

Thank you, the local dealership is quite accommodating.

 

[ChryslerCares]

Thank you, the local dealership is quite accommodating.

Thank you for the follow-up, Koooop. I'm thrilled to hear that! If you are ever in need of any additional assistance, our team is just a PM away.

Mark
Chrysler Social Care Specialist

 

[UN4GTBL]

Is it rust or corrosion of the aluminum?

Glad that they are fixing it for you.

 

[CampinMike]

I am assuming it's aluminum corrosion.... We'll keep an eye on ours. So far I haven't seen anything.

 

[Koooop]

If the hood is aluminum then obviously it’s not rust. The paint is lifting but isn’t broken quite yet. Eitherway, on a 2017 it appears to be a defect.

 

[jobblyvan]

yeah same thing on my 2016 T&C. Called dealer and they said just bring it in anytime and ask service manager to look. Stopped by the dealer and talked to service manger. He didn't even need to look, and said yes common. Ordered me a new hood...