I intended to change the fluid at 70k. I reminded myself to do it at 80k. Before I knew it, the van was at 100k. Yikes. With heavy towing, the transmission fluid should be changed at 60k miles. With normal operation I believe the recommendation is 120k. It needed to be changed. But sometimes when you neglect your transmission, it gets gunky inside. And when you change the fluid, it washes away the gunk and then suddenly, you have shifting problems. I wasn't sure this was going to work. But I tried it anyway.