[milemaker13IL]

Yes, now my door lock is working correctly manually. I have not plugged the electrical connector in yet. Seems like they stripped out the actuator, left it that way and told me it's the seized up latch. Huh?

So what can I do now? Go to a different dealer for second opinion? Ok, if that works out under warranty, how do I get my $170 back from 1st dealership?

 

[milemaker13IL]

I just pm'd Chrysler cares. So we'll see what happens.

 

[milemaker13IL]

Chrysler cares started a dispute or whatever they call it. Now it's on me to take it to a private mechanic, pay for the repair, and then attempt to get Chrysler to reimburse. Also, need to sue the dealer in small claims court to get the $170 back.

So, what good does a service bulletin do? Just cost me $170 and a headach.
Thanks Dodge!!

 

[milemaker13IL]

What is the " latch" and what exactly does it do?
What is the actuator, and what does it do?

What holds the door closed?
What locks the door?
What operates the lock?