*I think* it's just a case of popping off the trim piece around the switch and removing the old one and replacing it. Not sure if there is anything that needs to be done with the airbag, although it wouldn't hurt to remove the battery and let it sit for a bit.

If you still have warranty, I'd try and get it done through that.

 

Thanks, I will take a look. I was told it wasn't covered under warranty, and the cost of gas to get the dealership and back is not that much less than the cost of the part.

 

Switch ..... maybe ..... does the cruise light work, if so, not likely a switch that engages the cruise control problem. Are your brake lights working, if not, then the brake light switch may be the problem. Servos have a habit of going as well. Then there's those testy vacuum lines and vacuum storage to consider. Does the cruise work intermittently or is it out always?

Has your vehicle been worked on recently, especially in the area of the cruise control servo and vacuum lines?

You may be barking up the wrong tree with replacing a switch that was working, in spite of what the Dealership said.

 

The cruise light doesn't turn on. The brake lights work. I think the cruise is no longer vacuum related, since it is drive by wire. The cruise works intermittently and the switch seems like an inexpensive place to start.

 

Every piece of that Cruise Control should be covered by the 12/36 warranty!!! Any Dealer that says differently is one to stay away from anyway.

 

I am over the 36,000 miles.

 

the service manual mentions this for the switch:

WARNING: Disconnect and isolate the battery negative (ground) cable before beginning steering wheel removal or installation. Allow the front airbag system capacitor to discharge for two minutes before removing the steering wheel or any front airbag system component. This will disable the front airbag system. Failure to disconnect the battery could result in accidental front airbag module deployment and possible personal injury.
Do not place a non-deployed airbag face down on a hard surface as the airbag will propel into the air if accidentally deployed, and could result in serious or fatal injury.


1) Disconnect and isolate the negative battery cable before beginning steering wheel removal. Allow the front airbag system capacitor to discharge for two minutes before removing the steering wheel or any front airbag system component.

2) Remove steering wheel air bag.

3) Disconnect electrical connector (1) from speed control switch (3).

4) Remove screws (2) from speed control switch (3).

5) Remove speed control switch (3) from steering wheel.

 

Good to know, I was going to wait at least 10 minutes after disconnecting the battery just to be safe.

 

Maybe disconnect the battery for 10 minutes and see if a reboot fixes the problem. The switch started working before for some reason. Could be one of those glitches that happen from time to time.

Here's some Dodge Journey experiences that you might relate to: http://www.dodgejourneyforum.com/topic/4421-cruise-control-not-working/

Some diagrams: https://www.google.ca/search?q=2012...ource=univ&sa=X&ei=3rH8U4rCItSAygSo_oGICA&ved=0CE0QsAQ&biw=1422&bih=750&dpr=0.9

I suggest contacting Chrysler Cares on this Form to see what the likely cause is and if there is any "goodwill" warranty for the problem since you recorded the problem previously. Then, someday when you are near the Dealership, get it fixed.

 

My 2012 Dodge GC Crew has started to do the same exact thing and I am now out of my bumper to bumper (I also HATE yes HATE my dealerships here in San Antonio) so I am going to try to fix on my own.

 

Any updates?

Mine started acting up today. :angry1:


I dont care- I have Lifetime maxcare BUT..it has a $100 deductible PER VISIT. I will be waiting until something else doesnt work.

I hope I have to wait a L O N G time. :biggrin:

 

I have been busy with other projects lately, and it HAD been working most of the time. It has been working less so I ordered the switch and I am hoping to get it installed this weekend. I will post an update after that.

 

Did anyone have success at fixing this issue by replacing the cruise switch?

My dealer replaced the clockspring and brake light switch, but it hasn't helped. I've got a 2011 GC, cruise works fine 50% of the time, the other 50% the light won't even come on, OR it does come on and when I press "Set -" it shuts cruise off. I've always thought it was the clockspring because if I crank the wheel to the left, I can usually get it to turn on, but they just replaced it.

Any ideas?

 

I just had the same issue develop with cruise control on/off button working intermittently on my 2014. By that, I mean that the cruise control icon did not appear in the EVIC display when I pressed the on/off button. All the non-cruise steering wheel buttons worked just fine.

Dealer replaced the cruise control switch today, saying that they had determined that the original switch was shorting out. The repair was covered under my Maximum Care warranty. Without the warranty it would have cost $180 parts & labor. Will post an update if it turns out to be something else.

 

I forgot about this thread, but changing the switch did fix my issue.

It was pretty simple, I disconnected the battery for 10-15 minutes before I started to allow the charge to dissipate in the air bag. Then I took out the two bolts that held in the air bag. The screws that hold in the switch are behind a small cover on the dashboard side of the steering wheel.

Since my nearest dealer is now a hour away, I got my switch off of Amazon. It works great, except for the fact that it is green instead of blue like the old one. Even though the part number on the switch is the same. But it isn't a big enough deal for me to worry about it.

 

Glad to hear - thanks for the follow-up post.

 

I have a 10 T&C and just had my 3 yr old break off my cruise switch. Ordered a new switch from Auto Zone that I should get today. Hope it's a plug and play fix unlike my lift gate broken chain fix

 

Is it just me, but that diagram indicated a lever type cruise switch. My take is all the GCs have push button switches. Perhaps the wheel does not have to be removed. Sorry to butt in on this.

 

Not all 5th gen vans have the push button cruise switches, many have the lever type cruise switch.

 

My T&C doesn't require the steering wheel to be removed just the air bag to gain access to mounting screws.

 

Do you know if a flash\relearn is needed after replacing the switch?

 

Thank you guys. Replaced switch with ease. Airbag removal for my 10 T&C was 3 spring loaded clips (found out from YouTube). Switch was 3 Phillip head screws and a plug. Was a plug and play fix, no scan tool needed.

 

finally got around to buying a new switch for my 2011 GC. Bought the part on Amazon for $37, came from an Auto Parts store in Ohio. Genuine Mopar part for less than 1/2 what other outlets wanted. Had to remove the airbag, but didn't have to disconnect it. Popped the little plastic tab off the back of the wheel to loosen the switch bezel assembly. Straight swap out. Looks identical to the one I had, works perfectly, haven't had a single malfunction so far.

 

Casey

2 questions: 1) is there any worries about having some code for the radio/GPS? and, 2) how do you get the airbag off of the steering wheel?

 

2 questions: 1) is there any worries about having some code for the radio/GPS? and, 2) how do you get the airbag off of the steering wheel?

I didn't have any issues with the radio, my van doesn't have GPS.

For the airbag, there are two screws behind covers on the dashboard side of the steering wheel.